Frequently asked questions

Getting started

Follow our simple step-by-step tutorial to learn how to install SaferPass, or watch our short video here.

  1. Generates your passwords, so you don’t have to worry about your privacy and safety
  2. Remembers your password for every website, which is already handy
  3. When you click on the extension you can easily see all websites where you are registered which makes you feel more organised
  4. With special feature Secure Me you can log out remotely from your other devices, and also delete your browser history
  1. We are a Slovak-American start-up and we are working every day to make our product better
  2. All the passwords are encrypted using AES-256 – the bank security standard – in your browser, so not even we can see them
  3. Only you know master password, so remember it carefully, If you forget it we cannot help you
  4. If you have any questions write to our web support or send us an e-mail

SaferPass supports importing a password file in the .csv format which can be exported easily from Chrome and Firefox browser. For a detailed guide please refer to our blog.

Occasionally when Chrome’s internal settings change with a release of a new version or our own SaferPass extension requires a Chrome permission your browser will display a little exclamation mark. You can easily update your extension following a detail guide in our blog.

Importing accounts from other password managers and browsers is extremely easy with SaferPass. We are currently supporting import from 1Password, Chrome browser, Dashlane, Firefox browser, LastPass and Sticky Password. Please contact us in case you want to import your data from any other applications. For a detailed guide please visit our blog.

Two-factor authentication provides stronger security for your SaferPass account and makes it harder for attackers to gain access by requiring a second step of verification when you sign in. In addition to your password, you’ll also need a code generated by one of the listed applications on your phone. For detailed procedures please refer to our blog.

If you wonder whether your passwords are strong and unique enough, we have a very easy tool for you to find it out – the Security report. The report summary will provide you with a detailed analysis of your:

  • Master password strength
  • Other passwords’ strength
  • Age of your password
  • Report of all the duplicate passphrases you’re currently using

For detailed procedures please refer to our blog.

Privacy & Security recommendations​

  • Super effective password manager
  • Secured by AES-256 encryption
  • Saves you up to 52 hours of time per year
  • Secure Me feature – secure all your accounts on all devices with one simple click from any one of your devices, wipe your browser history remotely

Absolutely not. Your privacy is our top priority which is the main reason why we do not store your Master Password on our data servers so that we do not have any access to your account. Every password and every account is deeply encrypted and the code we see simply looks like a random swarm of numbers and letters mixed together.

It is the key to your account. You are the only human being who has access to your SaferPass account. So make your master password strong and securely store it in your mind.

It is used to unlock all the content you saved in SaferPass. For security reasons, it is not stored anywhere on our servers.
If you are unable to remember your password at all, we can reset your account. Important: this will cause all your data to be deleted. This is the only way to use SaferPass again with the same email address. Your master password should be 6 or more characters long. Be careful that your caps lock key is not active on your keyboard when you enter it.

In Secure Notes you can store top-secret keys to software, wi-fi passwords, router settings, secrets or whatever else you like. We keep them safe, private, and accessible to only you. To make it easy you can add new categories for your notes by going to the Tools menu. You can also give different colors to your notes to make them easier to identify.

With special feature Secure Me, you can logout remotely from your SaferPass on your computer, phone or tablet. You can also logout remotely from all websites you are logged in to, or you can clear your browser history with a few clicks using this feature. It is very handy if you leave your computer open at work, in school or anywhere else.

SaferPass is offering for an Annual Premium membership for only $19.99. It will make sure you will be part of our Premium family for whole year. We are improving our product all the time, to make your life more safe and easy, so If you take our special offer you will pay only once but you will enjoy SaferPass for whole year. In future we are planning to implement many special features for Premium account, so it will be totally worth it.

Every password is encrypted locally on your computer, before going anywhere near our servers, so IF hackers get into our system they will only get pages of random letters and numbers without your key to decipher them. That means you and your details are always safe. The only thing you have to do is to remember Master password.

SaferPass is also available
on other platforms

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